PackCheck — Support

Questions or problems? Email srinivasa.somepalli@gmail.com — we read everything.

Common questions

The scan missed an item that's clearly in my bag

Take the photo from directly above with the bag fully open and good lighting. Small or flat items (chargers, documents) buried under clothes can't be seen — tap "Mark packed anyway" on the results screen.

How do I reuse a list for my next trip?

On any packing list, tap "Save as template". It appears under "My templates" when you create your next trip.

When does the reminder fire?

Automatically, 12 hours before your trip's start date. Make sure notifications are allowed for PackCheck in iOS Settings.

How do I delete my data?

Deleting trips and templates in the app deletes them from our server. There is no account — see our privacy policy.

Bugs

Include your device model, iOS version, and what you were doing when it broke. Screenshots help.